Culture Assessment

The situation

A purpose driven not for profit organisation with a clear and deeply held mission reached out for support. The commitment to the people they serve was unwavering, but the internal culture, how people work together and how decisions are made, had not received the same intentional attention.

The executive team and board recognised that understanding their culture honestly, not just at leadership level but as experienced across the organisation, was a necessary foundation for what they wanted to build next.

The approach

Assessment and analysis

Data gathered across the organisation through surveys and targeted interviews, exploring how people experienced the culture, what they valued, and what they believed was getting in the way. The analysis looked for the patterns underneath individual responses, the structural rather than situational themes.

Executive and board report

A clear, candid report that did not soften the message to make it comfortable, giving leadership a genuine picture of the culture, the strengths worth protecting and the gaps that needed attention, with practical, prioritised recommendations.

Organisation wide workshop

The findings were brought back to the whole organisation through a facilitated workshop, sharing them honestly, creating space for people to respond, and beginning to co-create the priorities that would shape the work ahead.

The outcome

The executive team and board left with a clear eyed understanding of the organisation's culture, grounded in evidence rather than perception, and a set of prioritised recommendations they could act on with confidence.

The organisation wide workshop gave employees a genuine voice in what came next, building the trust and buy-in that culture change requires from the very first conversation.

At a glance

• Organisation wide culture assessment
• Qualitative and quantitative data analysis
• Findings report prepared for executive team and board
• Facilitated organisation wide workshop to share findings and co-create priorities
• Actionable recommendations to support culture development